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”It would have been so useful to get on the Web, go to my local area Inside Guide and find a reputable, inexpensive plumber. My method of choosing was basically reduced to the equivalent of closing my eyes and pointing at the page.”

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”Instruct your bloggers well. Think of the talent you have in the newsroom. Break into a new subject. Plan for Blog Burnout. Short-term blogs around a news event. Gather feedback and prolong the momentum of a major series. If all else fails, cheat.”

”it’s the Web 2.0 versions with self-contained interactive and robust functionality that are pushing widgets beyond simple information, decorative or novelty use.”

”An interesting thing about Twitter is that, on the web site, the read page is also the write page. On the very same page that we read aggregated posts from our contacts we write our own posts to them.”

Förväntningsbaserad börs skapad i samarbete med tidningen Chicago Sun-Times.

Förväntningsbaserad börs skapad i samarbete med tv-kanalen ABC7-KGO San Francisco.

Ett företag som bygger förväntningsbaserade börser.

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”Now the hard work begins, again. /…/ The hard problems in the WWW are no longer usability or ease of everyday content creation. These problems are solved. /…/ Now the hard part is moving from Web-as-Digital-Printing-Press to true Web-as-Platform.”

”But the organization’s response since then has been the finest demonstration I’ve ever seen of a) owning up to the mistakes; b) figuring out what went wrong; c) explaining what happened; and d) putting into place ways to prevent future such messes.”